There are
things comms can do to prepare a company for
a crisis, but they are physical, logistical things.
But
that will not save the company that has seriously
done wrong. If the company knowingly contaminated
the river, there is no defence.
If the media gets
the story for long enough before the company
responds, the damage is done. All that comms
can do then is damage limitation, by stressing
the remedial steps the company has taken. |
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